Whether you yourself are a current patient, a family member of a current patient or a family member who has lost a loved one, we understand what you are going through. Sometimes you need to talk and might just not know where to turn to. For further help or information please find below a list of useful organisations that we have used and their contact details. 

If U Care Share Foundation. We are here to listen and support emotional well being in young people and those affected by suicide. Our office hours are Monday to Friday, 9am-5pm. 0191 387 5661

PAPYRUS prevention of young suicide. Are you, or is a young person you know, not coping with life? For confidential suicide prevention advice contact HOPELINEUK. We are open 9am-12am (midnight) every day of the year. Phone 0800 068 4141

SAMARITANS. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. Call 116 123 free from any phone. email or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm -11pm every day).

SANEline. If you,re experiencing a mental health problem or supporting someone else, you can call SANEline on *0300 304 7000 (4.30pm-10.30pm every day). * At present this number is unavailable please call 07984 967 708, leave your first name and a contact number and we will call you back. 

National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline Uk on 0800 689 5652 (open 24/7). 

Campaign Against Living Miserably (CALM). You can call CALM on 0800 58 58 58 (5pm- midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you can try the CALM webchat service. 

SHOUT is a free 24/7 text service. Feeling Anxious, stressed,overwhelmed or in need of support? SHOUT is a free confidential, 24/7 text support service. It's anonymous and won't appear on your bill. Text Shout to 85258 and somebody will respond.

MIND We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness and promote understanding. MIND has an info line for information and signposting. phone, 0300 123 3393, email

Rollercoaster Support Group We are a support group for parents/carers who are supporting a child or young person with any kind of emotional or mental health problem. We offer virtual support over Zoom, Facebook Live and 1:1 peer support. Phone 07377 213 952 email, 

The Mix. Is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile. You can call The Mix on 0808 808 4994 (4pm-11pm every day), request support by email through a form on the website.

Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am-10pm every day), email or use their webchat service on All the volunteers identify as LGBT+

Nightline Association are student run listening and information services, open at night when other services on campus may be closed. It is a term time, confidential and anonymous service. Check with your University to see if this service is provided.

Headlight Project, founded in memory of Russ Devereux, the Headlight Project is primarily focused on providing support for families and individuals who have suffered a traumatic bereavement. We provide one to one counselling and various trauma and behaviour therapies for both adults and children.




Notable supporters 

Middlesbrough MP, Andy McDonald - "It is imperative that lessons are learned and if the ongoing inquiries do not satisfy the legitimate concerns raised, the calls for a public inquiry will be inevitable." 


Stockton MP, Alex Cunningham - “This yet another damning report from the CQC on the further failings of the Tees, Esk and Wear Valley NHS Foundation Trust to keep both residents and staff safe, and ensure proper risk management was in place.”


Alistair Smith, Watson Woodhouse Solicitors, representative of numerous families -  “Techniques, restraints and practices were brutal, and against the guidance of the Trust, which has led to long term issues such as self-harm, and sadly, ultimately suicide for some.”


Head of hospital inspection for the north (mental health and community health services) CQC, Brian Cranna -  “During our inspection of Tees, Esk and Wear Valley NHS Foundation Trust’s acute wards and psychiatric intensive care unit service, we found concerns that urgently need addressing. We found these five wards were providing a service where risks were not assessed effectively or managed well enough to keep people safe from harm.”


Chairwoman Cllr Joan McTigue -  “I feel a lot of people have been let down by people at the top… I saw no mention of anyone anywhere being sacked, for want of a better word. In my opinion, somebody should carry the can.”



INQUEST is the only charity providing expertise on state related deaths and their investigation to bereaved people, lawyers, advice and support agencies, the media and parliamentarians. Our specialist casework includes deaths in police and prison custody, immigration detention, mental health settings and deaths involving multi-agency failings or where wider issues of state and corporate accountability are in question. 

Please see the link below for more details.



There is an ongoing independant investigation by Niche Consulting, comissioned by NHS England into the numerous failings at West Lane Hospital and more widely accross the Tees, Esk and Wear Valley NHS Trust. This report is expected to be published in January 2022. 



The CQC have acknowledged multiple failings in the level of care at several hospitals under the care of Tees, Esk and Wear Valley NHS Trust and ultimately determined that standards fell far short of those expected by the Trust and resulted in the closure of West Lane Hospital. 

Please see the link below for more details regarding the CQC reports:


Please click on the link to read the stories and experiences of our loved ones who have sadly lost their lives or have suffered greatly as a result of the failings of TEWV.


Official reports and articles regarding the severe failings within TEWV and the impacts on individuals who are or have been under their care.


Make our collective voices heard; prevent future deaths and improve mental health services - Please donate to help finance our future activities and legal action in the call for a public inquiry. 

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